Payment Policy
Full payment will be charged to the guest credit card between 7 days and 48 hours prior to guest arrival, which is in line with our cancellation policies. Bank transfer payments must be received at least 8 days prior to the arrival date.
MasterCard, Visa and Cash accepted. Credit Card and EFTPOS card transactions will incur a 2.9% surcharge. Valid Credit Card will be taken at the time of booking.
Photo ID (passport or driver's licence) will be required at the time of check-in.
For the protection of the Credit Card holder, Karamana Homestead may ask to sight the Credit Card being used for accommodation and sundry charges.
The Credit Card holder must be a named guest at Karamana Homestead.
Cancellation Policy
As change to your reservation or cancellations affect us greatly, the following standard cancellation policy applies:
One room bookings:
For cancellation within 7 days of your arrival date, you will be charged 100%.
For multi-room bookings (including the Stables Cottage):
For cancellation within 14 days of your arrival date, you will be charged 100%.
No-show reservations will be charged 100% of the stay.
COVID19
Guests feeling unwell are asked to cancel their reservation to help protect us and other guests from illness. We are happy to assist in re-arranging your reservation to another date. If guests arrive while unwell, you risk the reservation being cancelled immediately and the full amount being charged.
We reserve the right to cancel at any time without notice should alert levels change with respect to COVID19. We also reserve the right to alter services at any time and without notice to comply with health and safety regulations.
Property Information
Check-in is between 3:00 pm - 7:00 pm and check-out is before 10:00 am. A later check-in time may be arranged in advance and is subject to availability.
Due to our quiet rural setting, and for the enjoyment of all guests, entry to the property will be closed between the hours of 22:00 and 06:00.
Parking is available for one vehicle per homestead room and one vehicle for the Stables Cottage. If you are travelling with more than one vehicle, please let us know and we'll do our best to see if we can accommodate the extra vehicle but this will need to be confirmed before your arrival.
Due to the historic nature of our homestead, and New Zealand’s national smoke-free workplace policy, there is NO SMOKING ON THE PROPERTY. This includes the rooms and the grounds. This rule is strictly enforced.
We are unable to accommodate pets.
The main house B&B is for adults only, and includes breakfast. The Stables Cottage is suitable for all guests, including families, and is self-catering (breakfast not included). Please ensure you have selected the correct accommodation type for your stay.