MasterCard, Visa and Cash accepted. Credit Card transactions will incur a 3% surcharge. Valid Credit Card will be taken at the time of booking.
Photo ID (passport or New Zealand driver's licence) will be required at the time of check-in.
For the protection of the Credit Card holder, Karamana Homestead may ask to sight the Credit Card being used for accommodation and sundry charges.
The Credit Card holder must be a named guest at Karamana Homestead.
Payment will be processed on the day of check-in or where cancellation penalties are applicable. Bank transfer payments must be received prior to the day of check-in.
As change to your reservation or cancellations affect us greatly, the following standard cancellation policy applies:
One room bookings:
For cancellation within 7 days of your arrival date, you will be charged 100%.
For multi-room bookings (including the Stables Cottage):
For cancellation within 14 days of your arrival date, you will be charged 100%.
No-show reservations will be charged 100% of the stay.
Should New Zealand move from the current alert Level 1 that would prevent guests from travelling from different regions within New Zealand we will forgo all cancellation policies. This amendment is only active while New Zealand is under any alert level 1 thru 4 and only for New Zealand Residents living in New Zealand, after this all standard cancellation policies will apply
We reserve the right to cancel at any time without notice should alert levels change with respect to COVID19. We also reserve the right to alter services at any time and without notice to comply with health and safety regulations.